Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.7
Location
7.7
Service
9.0
Dining
6.7
Guest reviews
7.2/10
based on 3 reviews
8.7
8.7/10based on 1471 reviews
Charlotte
United States,
February
2024
7.2/10
The hotel rooms were exceptionally clean, comfortable, and nice despite being very small, which might not suit guests with many belongings. The staff was friendly, kind, and helpful, offering professional service. The central location of the hotel was a major advantage.
Rooms
7.0
The rooms are exceptionally clean, comfortable, and nice, but very small.
Service
9.0
The staff was friendly, kind, and helpful.
Location
8.0
The location is very central.
Dining
5.0
There was no specific comment about dining.
Facilities
7.0
There was no specific comment about the facilities.
John
United States,
July
2023
7.4/10
The hotel is centrally located and offers friendly service. While the rooms are on the smaller side and may not be ideal for guests with multiple belongings, they are adequate for short stays. The staff is welcoming and professional, providing excellent service. The location is convenient for exploring the city but could have been better. The dining experience is decent, with natural cut fries being a highlight. The facilities are well-maintained.
Rooms
6.0
The rooms are very small and may not suit guests with many belongings, requiring the suitcase to be placed on the bed. They could have been larger, but are good enough for short stays.
Service
9.0
The delivery staff are very friendly, polite, welcoming, and professional.
Location
7.0
The hotel's location is very central.
Dining
7.0
The dining experience includes natural cut fries.
Facilities
8.0
The hotel's facilities are well-maintained.
Kate
United Kingdom,
May
2023
8.0/10
The hotel's location is very central, making it convenient for exploring the city. The rooms, though quite small, are good enough for a one-night stay, but it would have been better if they were a bit larger. The service provided by the staff was friendly, kind, and helpful, creating a welcoming atmosphere. The homemade Belgian waffles offered in the dining experience were a delightful treat. Overall, the stay was satisfactory considering the value for money.
Rooms
7.0
The rooms were quite small but good enough for one night. You have to put your suitcase on the bed to open it.
Service
9.0
The staff was very friendly, polite, welcoming, and professional.
Location
8.0
The hotel's location is very central, offering easy access to various attractions.
Dining
8.0
The homemade Belgian waffles in the dining experience were a delicious highlight.
Facilities
8.0
The facilities provided added convenience to the stay.